Our COVID-19 Response

Our COVID-19 Response

We continue to comply with directives from local and state Departments of Health, regarding visitation.
Please contact your loved one’s skilled nursing or assisted living community for visitation hours (if applicable). Independent living residents are asked to follow phases of reopening as directed by state and local governments.

Visitors to NYS Skilled Nursing Facilities are required to be tested prior to visits, as per DOH regulations. Proof of testing will be required or testing is available onsite. Rapid tests must be within the day, and PCR tests must be within the prior two days. See Visitor Fact Sheets below for more information.

A Message from Our CEO

As we continue to battle the COVID-19 pandemic, we take every precaution to keep our residents and staff safe and healthy, while following all local and state health guidelines. We are committed to screening staff daily and testing often (depending on location), cleaning regularly and thoroughly, and welcoming visitation, as allowed by the state and Department of Health mandates. We are providing meals, safe and engaging activities, comfort, and security, and continue to offer a variety of care options. Our amazing staff is working tirelessly to promote hope, dignity, and purposeful living in all of our communities…they truly are heroes!

Please use the links on this page to find our more about our COVID-19 response and contact us with any questions.

For over 135 years, we remain rooted as a faith-based community and dedicated to the service of those entrusted to our care. Although the pandemic years have brought many challenges, with God’s help, our dedicated team members, and support from community members like you, we remain #HeritageStrong.

In humble service,
Lisa Haglund
President and CEO
Heritage Ministries